Yes, unfortunately the skin has to get used to the intensive massage effect! Therefore, if you have bruises, please take a break. We always recommend starting with 3-5 minutes and increasing slowly. If you get bruises, please take a break until your skin recovers and then start slowly again. Once your skin gets used to it, it's no longer a problem and you can hull for as long as you want.

Feel free to watch the relevant YouTube video . Otherwise, the most important thing is to tense your stomach firmly and then NOT take the momentum from your hips, but only move your pelvis forward and back or to the left and right. (Don't circle)

Please start with a few minutes so that your skin can get used to it. To train effectively, you should hull for at least 20 minutes at least 3-4 times a week.

Yes, this is important so that your muscles are trained evenly. At first it's completely normal that one side works much better than the other.

This is different for everyone . Don't give up, you can do it.

Quality plays an important role when it comes to tires . It shouldn't be too unstable. And the weight of the tire should also be proportional to your body weight.

up to 80 KG - 1.5 KG

from approx. 80 KG - 2.2 KG

It's best to wear very tight clothing. At first it works best on bare skin. I like to recommend the clothing from Oceans Apart . Here you get 30% permanently with the code " ELLI" .

This is usually because the feet are not parallel to each other or too much momentum is taken from the hips.

This is because the feet remain relatively rigid and this can disrupt blood circulation . It often helps to wear good sports shoes or move your feet a lot.

Hula Hoop is an incredibly effective workout. Nevertheless, it is advisable to also maintain a healthy and balanced diet.

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The right tire depends on your body weight:

The 750 g hula hoop is suitable for beginners and also for children weighing 20 kg or more.

The 1.5 kg hula hoop is suitable for a body weight of up to approx. 90 kg and for beginners and advanced users.

The 2.2 kg hula hoop is suitable for a body weight of approx. 80 kg or for advanced users with already very strong muscles in the stomach and back.

Shipping usually takes place within 1-3 working days (Monday - Friday) .

Unfortunately this is currently not possible . Please contact us by email with your request. We will cancel your existing order and you can place a new order with your desired content.

We usually ship with DHL or DPD .

We currently send our parcels within Germany, Austria, Switzerland, France, Belgium, Italy, Luxembourg, the Netherlands, Poland, Spain, Portugal, Slovakia, the Czech Republic and Sweden.

No . An order is only possible directly via the online shop.

Yes. Please send us an email with your order number (#EH) and your new delivery email address. We will change these manually. If the order has not yet been shipped.

If you have already entered an incorrect address in your order and the order has already been shipped, your order will be refunded by us within a few days after the automatic return.

Please send us an email with your order number (#EH) and inform us of your wish to cancel your order. We will then cancel your order within a few days. You will receive confirmation of the refund by email.

You can cancel your order within 14 days of receiving the goods .

As a rule, the amount will be credited within 2-5 working days (Monday to Friday), depending on your choice of payment method. The amount will be refunded directly via the previously selected payment method.

We do not offer free returns.

Please send your package back to us:

ElLi Shop GmbH | Rudolf Diesel Street 2 | 59425 Unna | Germany

Including your delivery note | Invoice. So that we can assign your order. As soon as we receive your package, your order will be processed and you will receive your exchange or your money back as quickly as possible.

Please first check your spam folder to see if your confirmation has been received there. If you still haven't received a confirmation, send us an email and we will send another confirmation by email as soon as possible.

After your order has been shipped, you will receive a tracking number from our shipping partner by email. You can use this tracking number to track the status of your delivery at any time. If you have any further questions about your delivery, we recommend contacting the shipping company directly .

Please send us an email with your order number (#EH) and a detailed description of the damage. Also with photos . You will receive a shipping label for a return as soon as possible and we will replace the goods with a new delivery if the product is in stock. If this is not the case, the amount of your goods will be refunded.